Superior Room with Two Double Beds at Lotte New York Palace

Flagship ila Only Spa (first ila in the U.S.) — full-service 7,000 sq ft spa offering seven treatment rooms, state-of-the-art sound-healing experiences, private yoga studio, relaxation lounge and a full menu of massages, facials and body treatments; spa hours listed as daily 9:00am–8:00pm.

Sauna facilities available as part of the ila Only Spa (spa includes a variety of saunas as a guest amenity).

Steam room(s) available in the ila Only Spa (spa lists steam rooms and eucalyptus-infused steam in guest-facing materials).

1,950 sq ft Technogym-equipped Fitness Center with free weights, Skillmill, Skillrow, Skillbike, Peloton with on-demand programming and an intimate 280 sq ft Movement Studio; fitness center access for hotel guests and class/personal training offering.

One-on-one personal training and customized fitness sessions available upon request through the hotel/ila Only Spa; dedicated personal training and yoga offerings advertised.

Private yoga studio and movement/stretch studio within the ila Only Spa (studio space for yoga, meditation and small group or private sessions).

Comprehensive spa treatment menu including signature massages, facials, body scrubs/wraps, hot-stone therapies, manicures/pedicures and specialty wellness services (including hyperbaric oxygen therapy and other medical-grade/advanced wellness therapies listed by the ila spa).

Villard Restaurant — New American / elevated dining within the historic Villard House offering an iconic, formal dining setting and signature service (reservations recommended).

Pomme Palais — on-site boutique patisserie and café serving house-baked pastries, coffee and light fare daily in a boutique-style setting.

Multiple on-site bars and lounges including The Gold Room (signature cocktails and shared plates in a landmark setting), Summer Bar (seasonal courtyard bar) and Rarities (intimate wine/spirits salon — membership available).

Multiple private dining and event settings across the property (including historic Villard Ballroom and other Gilded Age rooms) with bespoke menus and event services for private dining and receptions.

On-site parking provided via adjacent, hotel-associated garage (SP+); property and third-party listings document secured/covered valet parking with published daily rates (garage adjacent to hotel entrance).

Concierge arranges private car and limousine transfers; hotel FAQ notes no scheduled airport shuttle and recommends reserving private car service in advance through concierge.

The Towers offers a complimentary house car service (Mercedes GL350 or Maybach) for local trips within a limited radius (commonly cited as a 20‑block radius) and the property advertises Maybach car service as a Towers signature offering.

Maître d'etage (butler) service provided for The Towers and Royal Suite Collection guests (packing/unpacking, personalized butler service listed as Towers signature amenity).

On-site Business Center and dedicated meeting services; property lists a full business center and concierge support for corporate needs.

Approximately 30,000 sq ft of meeting and event space across 23 unique event spaces (including the Villard Ballroom, Chairman's Office and library) with dedicated event managers and catering services.

24-hour laundry and dry cleaning services available to guests (property lists 24-hour laundry and dry cleaning among key amenities).

Professional babysitting/childcare services can be arranged for guests via the concierge (service available for a surcharge).

Dog‑friendly policy: small dogs up to 25 lbs permitted (pet waiver required) with a non‑refundable cleaning fee noted; property advertises dog‑friendly amenities and policies.

Complimentary bicycle rentals available to guests (property lists free bicycle rentals among on‑site offerings).

Nightly turndown service provided for Towers/Royal Suite guests (The Towers and Royal Suite Collection list nightly turn‑down and related turndown amenities).

Many rooms and suites (particularly The Towers) offer panoramic Midtown Manhattan views, including direct outlooks over St. Patrick's Cathedral and Rockefeller Center.

Property incorporates the landmark Villard Mansion (Villard Houses) — a designated historic 19th‑century structure — and collects a nightly Historic Preservation Fee to support ongoing preservation.

Newly renovated suites and select public spaces feature a bespoke, curated art program (curated by DM Art) and notable commissioned works such as the 29‑foot mural in the Champagne Suite by Alex et Marine.

Located at 455 Madison Avenue (between 50th & 51st Streets) in Midtown Manhattan — adjacent to St. Patrick's Cathedral and steps from Rockefeller Center, MoMA and flagship Fifth Avenue shopping.

On-site Rarities salon offers membership access for connoisseurs of rare wines/spirits; the ila Only Spa also markets multi-tier wellness memberships with exclusive member benefits and therapy inclusions.

Select Towers suites include bedside touch‑screen controls and in‑room technological features (electric mirrors, touch‑screen control of lights and window shades) as part of renovated suite technology and automation.